Contact information
4. CONTACT INFORMATION
Beauty Pursuit Email: support@shopbeautypursuit.com Response time: within 1 business day, Monday–Friday
We're an online-only store. For returns, email us first and we'll send the return address along with your instructions.
IMPORTANT — PRIVACY POLICY AND YOUR HOME ADDRESS
Your current Privacy Policy is Shopify's auto-generated template, and it contains this line near the bottom:
please call {{ phone }} or email us at {{ email }} or contact us at {{ address }}
That {{ address }} variable pulls your store address from Settings and will publish your home address on your live site.
Two ways to fix it:
-
Edit the Privacy Policy in Settings → Policies and delete the
or contact us at {{ address }}portion, leaving only the email. Shopify lets you edit the generated text freely. - Use a different public address — a PO Box, a virtual mailbox, or the registered agent address from LegalZoom. Put that in Settings → Store details and keep your home address only where Shopify needs it for billing.
Option 1 is free and takes a minute. Option 2 is better long term, especially once you're selling on TikTok Shop and Amazon, which both ask for a business address.
NOTE ON THE FREE SHIPPING PERIOD
Nothing in these policies mentions a shipping charge or threshold, so they remain accurate whether shipping is free or paid. When you set rates after the first quarter, the only change needed is adding a "Shipping methods" section to the Shipping Policy.
The Refund Policy says shipping charges are non-refundable "if a shipping charge was paid" — worded that way so it holds during the free period and afterwards.